Renters’ Rights Changes – Don’t Panic!

"My experience is from a landlord perspective and has been consistent! My properties are fully managed and not local to me and so I fully rely on Hayley's expertise as an agent to ensure they are in the same condition now as they were when I first started letting them out. She will advise when maintenance is due and ensure any is carried out to the highest standard. The service you receive from Hayley is exceptional and is of the highest quality!"

"From the initial enquiry I have found the service provided to be professional and at the same time friendly and down to earth, I always felt there was a good balance provided for my interests as a tenant and those of the property owner. I had a problem with the boiler a couple of years ago which Hayley did everything in her power to rectify in a timely manner and the problem was resolved. I would recommend HNC to both people looking to rent a property and landlords looking to rent out a property."

"The best property management company anyone could wish for. We have a portfolio fully managed by Hayley and her team and we couldn't be happier with the service. We love the rental payment app which lets us view our rental income and monitor our portfolio performance whenever we like. We feel like Hayley always has our best interests at heart and deals with all situations sensibly. She said she'd look after our houses as if they were her own, and she does! Highly recommend."

 "I cannot thank HNC enough for the help they've provided our family at a tricky time. 

Hayley has helped navigate all the intricacies and legalities of being a landlord. 

HNC are reliable, prompt and assist with whatever is required, nothing is too much trouble!

"I was worried about renting out my property because I had never done it before. It is my family home of 11 years. Hayley explained everything to me and helped set everything up, I couldn't believe how much there was to do. It's now been let for a year, Hayley looks after everything and sends me updates regularly. My tenants are lovely."

We have rented two houses with HNC. We moved to a larger one after our family grew. We really wanted to stay in one of Hayley's properties. Any problems we have in our house are dealt with quickly and Hayley is always there if we need her."

 "Our client accounting software is a game changer for our landlords. It provides accurate, real-time transparency over their rental income, with funds transferred to them by 5 pm on the day we receive the money. In addition to this, it is an excellent bookkeeping tool that allows for the easy addition of expenses with PDF invoices available at the click of a button. This software is an excellent way for our landlords to stay on top of their financials, and we are proud to offer this service as part of our commitment to providing our clients with the best possible service." 

 "We offer market-leading rent and legal protection insurance for our landlords. With this insurance, landlords can enjoy peace of mind knowing that they are protected against rent arrears. The policy pays out for 100% of the time it takes to gain possession of the property, up to 75% of the rent for two months after possession is gained, and there is zero excess. All legal work is handled by dedicated solicitors and is covered up to £1,000,000. This comprehensive insurance policy takes all the worry away from rent arrears, allowing our landlords to focus on the things that matter most to them." 

 At the beginning of each tenancy, we create a comprehensive 25-page schedule of condition, detailing the state of the property with exceptional attention to detail. If we are managing the property, we also conduct mid-tenancy and check-out inspections to ensure that everything is in order. To ensure that we capture every detail, we use a cutting-edge 360-degree camera that provides an unparalleled level of clarity. By doing so, we are able to minimize the risk of disputes and provide both landlords and tenants with a clear record of the property's condition at every stage of the tenancy.